For bookings in the high season and for long periods is required a 30% deposit of the total to be paid by bank transfer. Cancellation policy: for cancellation prior to 30 days before the arrival day the deposit will be refunded in total; from 30 days to 15 days before the arrival day the deposit will not be refunded but the amount could be used in the next 6 month for another reservation at Shanti B&B. For cancellation in the last 15 days before the arrival day, the deposit will not be refunded. For reservations in the low season for a few days there is no deposit required but a courtesy phone call as soon as possible if the reservation has to be cancelled is appreciated. The reservation, also without deposit, is binding for us; a no-show causes economic and organizational problems for us; a brief call for cancellation is very important for our work. It may seem unnecessary to reiterate the concept, but unfortunately after many cases of no-show we hope that this reminder will help. When making a reservation we ask for your name, last name, address, phone number and arrival time. We need your arrival time because there is no reception, the check in is from 3 pm on appointment; if you have a late arrival please call us or you risk no one to expecting you. The payment has to be made by cash at the arrival; we don’t accept credit or debit card or cheques.